Professional Cleaning, Everyday Care. X

Refund Policy

 Refund Policy

Thank you for shopping with Radial Mart. Please read this Refund Policy carefully before making a purchase.

No Refund Policy

At Radial Mart, all sales are final. We do not offer refunds for any products purchased through our website or mobile application.

Due to the nature of cleaning products and for hygiene, safety, and quality control reasons, once an order has been placed and confirmed, it cannot be refunded, canceled, or exchanged.

Order Confirmation

Customers are advised to carefully review product details, quantities, pricing, and shipping information before placing an order. By completing a purchase on Radial Mart, you acknowledge and agree to this No Refund Policy.

Damaged or Incorrect Products

In the rare event that you receive:

  1. A damaged product, or
  2. An incorrect item

Please contact us within [X] hours/days of delivery with supporting images and order details. Such cases will be reviewed on a case-by-case basis, and resolution may include replacement or store credit at Radial Mart’s discretion. Refunds will not be issued.

Product Usage Responsibility

Radial Mart is not responsible for dissatisfaction arising from improper use, failure to follow instructions, or personal preferences. Customers must ensure products are suitable for their needs before purchase.

Changes to This Policy

Radial Mart reserves the right to update or modify this Refund Policy at any time without prior notice. Changes will be effective immediately upon posting on our platform.

Contact Us

If you have any questions regarding this Refund Policy, please contact us via:

https://radialmart.com/